Privacy policy

Last updated: November 2025

This Privacy Policy outlines the privacy practices of QuaintQuest Fashion Inc., along with our subsidiaries and affiliates (collectively, “QuaintQuest Fashion”, “we”, “us”, or “our”), in relation to the website https://www.quaintquest.shop/ and any other online services that we control and which post or link to this Privacy Policy (the “Service”). This Privacy Policy also describes the choices available to you regarding your personal information.

For the purposes of this Privacy Policy, “personal information” refers to information that identifies, relates to, describes, or can be associated with an individual. It does not include aggregated or de-identified information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, operational requirements, or legal and regulatory obligations. When updates are made, we will revise the “Last updated” date on this page and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

We collect personal information from a variety of sources to provide and improve the Services. The information we gather depends on how you interact with our website and our Services.

We may use the information collected to:

• Provide and operate the Services
• Process orders, payments, and returns
• Improve and personalize your shopping experience
• Communicate with you
• Comply with legal obligations
• Enforce our policies
• Protect our rights and the rights of others

What Personal Information We Collect

Information We Collect Directly from You

We may collect personal information that you provide when you interact with the Services, including:

• Basic contact details such as your name, address, phone number, and email
• Order information including billing details, shipping details, payment confirmation, and contact details
• Account information including username, password, and security questions
• Shopping activity such as items viewed, added to cart, or added to wishlist
• Customer support information such as messages you send to us

Some features require certain information to function. If you choose not to provide required information, some features may not be accessible.

Information We Collect Through Cookies and Similar Technologies

We automatically collect Usage Data when you interact with our website using cookies, pixels, and similar tools. Usage Data may include:

• Device information
• Browser information
• IP address
• Interaction and navigation data

Cookie Policy

Cookies help us:

• Personalize your shopping experience
• Remember your preferences
• Improve site performance
• Analyze usage
• Display relevant ads

You may manage cookies through your browser settings, but disabling cookies may affect certain features.

Pixels, such as Google Analytics and Meta Pixel, help measure traffic and advertising performance. They may collect behavior such as pages visited, items viewed, and actions taken on our website.

How We Disclose Personal Information

We may disclose your personal information to third parties under the following circumstances:

• Vendors who assist with payment processing, analytics, IT services, cloud storage, marketing, customer support, order fulfillment, and shipping
• Business and marketing partners who help deliver promotional and advertising content
• Third parties when you consent or direct us to share information (for example, social media integrations or shipping requests)
• Affiliates within our corporate group
• In connection with business transactions such as mergers, reorganizations, or bankruptcy
• To comply with legal obligations, enforce policies, or protect rights and safety

We may have disclosed categories such as identifiers, commercial information, and internet activity to these parties within the past 12 months.
We do not use or disclose sensitive personal information to infer characteristics.

User Generated Content

If you submit product reviews or other public content, that content will be visible to others. We cannot control how others use publicly available information.

Third-Party Websites and Links

Our website may include links to third-party websites or services. We do not control or take responsibility for their privacy practices. We encourage you to review their policies before providing any personal information.

Children’s Data

We do not knowingly collect personal information from children under the age of 13. If you believe a child has provided information to us, please contact us so we may delete it.

Security and Retention

While we use reasonable safeguards to protect your personal information, no system is completely secure.
We retain personal information only for as long as necessary to operate the Services, comply with legal obligations, resolve disputes, and enforce policies.

Your Rights and Choices

Depending on your location and applicable law, you may have the following rights:

• Access or know what personal information we hold
• Request deletion of personal information
• Request correction of inaccurate information
• Data portability
• Opt-out of sale, sharing, or targeted advertising
• Limit use of sensitive personal information
• Restrict processing
• Withdraw consent
• Appeal a decision
• Manage communication preferences (unsubscribe in emails or reply STOP for SMS)

We may verify your identity before processing your request. You may also appoint an authorized agent to act on your behalf.

Complaints

If you have concerns about how we process your personal information, you may contact us using the details below. Depending on your region, you may also have the right to escalate complaints to a regulatory authority.

International Users

Your personal information may be transferred, processed, or stored in regions outside your own.
We take appropriate steps to ensure your information is handled securely and in accordance with this Privacy Policy.

Contact

If you have questions about this Privacy Policy or wish to exercise your rights, contact us at:

Email: info@quaintquest.shop
Mailing Address: P.O. Box 10677, Pittsburgh, PA 15235